DAMAGE POLICY
We are dedicated to providing you with exceptional cleaning services while treating your
garments with the utmost care and professionalism. We understand the importance of
transparency in our service, and we want to ensure that you are fully informed about our
damage policy.

CUSTOMER RESPONSIBILITIES
At Mayfair, we strive to deliver the highest quality care for your garments, and your cooperation
plays a vital role in ensuring a smooth and satisfying experience. To help us provide the best
service possible, we ask that you follow these important guidelines.
By understanding your responsibilities as a customer, you can help us address any specific needs,
prevent potential issues, and maintain clear communication throughout the process. Together,
we can achieve the best outcomes for your garments.

CUSTOMER CLAIMS POLICY
Issues may arise. This Customer Claims Policy is designed to guide you through the process of
addressing any concerns you may have about your garments. We are committed to resolving
your claims in a fair and efficient manner, ensuring your satisfaction remains our utmost goal.
Please take a moment to review this policy for a clear understanding of how we handle customer
claims.

COUTURE POLICY
We take great pride in providing top-quality cleaning services to our valued customers. We
understand that your garments are an essential part of your wardrobe, and we are committed to
treating them with the utmost care and attention. To continue offering the highest level of service,
we have implemented the following Customer Couture Policy.

SERVICE DISCLAIMER
At Mayfair, we take great care in handling your garments and strictly follow the care instructions on each label. However, please note that we cannot be held responsible for any damage that may occur during the cleaning process, even with meticulous adherence to these instructions. We use barcodes to accurately track each item from pick-up to drop-off, ensuring reliable and precise service throughout.

CUSTOMER INFORMATION AND PAYMENT POLICY
At Mayfair, we are committed to providing the highest level of service while ensuring the security of your personal and financial information.To enhance your experience and maintain operational efficiency, we have implemented policies related to customer information, payment collection, and account management.
For full details on our policies, including how we manage your information and payments, click below to read the complete policy.
Thank you for your trust and cooperation.
