Have questions? We have answers.
Read the following FAQs to learn more about dry cleaning and how we provide the best service possible.
Our dry cleaning process uses environmentally friendly solvents to clean and disinfect items that would be damaged by washing in water. Many natural fibers are derived from animal hair, which in water will shrink as a result of potable water’s acidity. Dry cleaning allows these garments to be safely cleaned and deodorized in an efficient manner.
Most natural fabrics should be Dry Cleaned for best results. Some man made fabrics that are extremely sensitive such as Acetate, Rayon, and Polyester should also dry cleaned to keep the garments longevity and fabric quality.
As a green cleaner, we are able to clean many items that normally would be dry cleaned if need be. Most items that consist of cotton and other durable fibers are laundered.
Men’s laundered shirts are able to be pressed by a Shirt Unit vs. hand pressed. These state-of-the-art units allow us to process men’s laundered shirts, which generally are larger and less fitted than women’s shirts, much more efficiently allowing us to charge less for them. Prices at Dry Cleaners are normally determined by the amount of labor involved, so anything hand pressed will always cost more, allowing our pressers to earn a livable wage. We love our pressers!
Green cleaning is general industry terminology that indicates the business uses environmentally friendly cleaning agents, hypoallergenic soaps, and focuses on reducing its footprint on our environment. At Mayfair Cleaners, we strive to use newer technologies such as wet cleaning and have a committed focus to recycling and using recyclable inputs in all of areas of the business to reduce our footprint on the environment.
Most likely these items will shrink or lose color as water, and the PH in water, causes these garments to be damaged.
We do, but it is on a case by case basis. Much depends on the age of the blanket as well as how much it weighs. The really heavy 40 pound blankets we normally can not clean safely. You will have to sign a release for the item in case the sand or beads come through the fabric. That is not something we can prevent, and depends on how well the blanket is made.
Valet Pick Up & Delivery Questions
You can go to www.mayfaircleaners.com and create an account anytime. If you have any trouble you can always call us at 816-231-4123 and we can get you signed up over the phone.
You can ABSOLUTELY use us only once, or once in awhile. Our system is set up for on-demand dry cleaning service. We are here to serve you! Just text us to ask for a dry cleaning pick up whenever you are ready.
Your pick up and delivery days depend on the area of the city you live in. Customers will designated two available service days each week, with no commitment. We just ask you to let us know when you would like us to stop in.
Unfortunately, we are not able to do faster service for an extra fee at this time. We do have several locations throughout the metro that can assist you with same-day service if necessary!
If you drop your items off in the store, you will have to pick them up in the store. If you have an emergency you can always call us and we can work something out.
NO! Our fees are the same if you come into any of our stores, or if we pick up and deliver to your home.
There is no minimum charge for our delivery service at this time.
A credit card on file is required to set up an account.
At this time, we are not charging a fee if the customer forgets to put the bag out. If it becomes a regular issue we will contact you to try to figure out a better solution.
Great question! The first time you drop something off with us you can put any type of bag out. (trash bag, grocery bag, another type of laundry bag). If it is something reusable we will return it with your delivery, along with one of our bags for use in the future. Please make sure your name and cell phone number are inside the bag for the first time. The bag you get back from us will have your information on a bag tag.
Please call us directly at 816-231-4123 and someone will be able to help you! We love any feedback you can give us about our website as it is getting upgraded all the time to make it more convenient for our customers.